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Frequently Asked Questions
Q1: What kind of products do you manufacture?
Answer: We produce a variety of high-quality customized metal furniture and casting parts. Our products are widely used in modern home furnishing, transportation, aerospace, and industrial machinery sectors.
Q2: How can I request product samples?
Answer: Free samples can be provided for evaluation. Please note that the freight cost is typically borne by the buyer, which can be refunded after a formal bulk order is placed.
Q3: What is the standard delivery time?
Answer: For standard products, the delivery time is 15 to 30 days after receiving the advance payment. For OEM or customized products, the timeframe depends on the specific order requirements and quantity.
Q4: What are your payment terms?
Answer: We accept 40% T/T as a deposit, with the remaining 60% due against the bill of lading or via LC. Other terms like 100% DP or OA are also negotiable depending on order details.
Q5: How do you ensure product quality control?
Answer: Quality is managed through high-quality mold precision, strict raw material selection, comprehensive monitoring during the production process, and a final thorough inspection before shipment.
Q6: What are your standard packaging conditions?
Answer: Products are typically packed in reinforced brown cartons and placed in fumigation-free wooden boxes, plywood boxes, or pallets to ensure safety during sea transportation.
Salonix Furniture
