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Frequently Asked Questions
What quality certifications do your products have?
Our products are certified by SGS, ISO9001, ISO14001, FSC, and BSCI. We strictly follow international standards for safety, environmental management, and social compliance. We also conduct additional tests on foam density and fire retardancy (EN 1021).
What is your MOQ and can I order samples?
Our MOQ for stock models is 100 units per mixed container. For OEM/ODM projects, MOQ is negotiable. Yes, we offer samples (1-2 units) to evaluate quality, and we will deduct the sample cost from your first bulk order.
How does your compressed furniture reduce shipping costs?
Our patented vacuum compression technology reduces product volume by up to 70%. A 40HQ container can hold 280 compressed sofa units compared to only 80 regular sofas, significantly lowering freight costs per unit.
Can you customize products for my market (OEM/ODM)?
Absolutely! Our in-house R&D team can modify fabric, color, size, logo, and packaging to fit your market needs. We also develop exclusive designs from your sketches or ideas. Prototype lead time is 15-20 days.
What is your typical delivery time for bulk orders?
Standard production time is 35 days after deposit. For compressed furniture, we offer an express service (21 days) with a small surcharge. We provide weekly production updates and photos.
What payment terms do you accept?
We accept T/T (30% deposit, 70% before shipment) and L/C at sight for large orders. For long-term partners, we can discuss flexible terms. All payments are secured through verified company bank accounts.